👉 Release Announcement.                             My Dashboard for Support Agents

Dealership teams are busier than ever, and staying organized is essential for delivering fast, consistent customer experiences. With this release, we’re introducing My Dashboard — a new personal workspace built specifically for support agents.

Centralized Daily Workspace

My Dashboard brings assigned conversations and leads, active chats, pending tasks, activity insights, and AI-identified opportunities into one centralized view. Agents can quickly see what needs attention and take action without switching between pages.

Built for Every Workflow

Available on the main platform, browser extension, and mobile, My Dashboard ensures agents stay connected to their workload wherever they’re working — at their desk, in the CRM, or on the go.

Clear Priorities & Better Follow-Up

By highlighting priorities, timelines, and opportunities, My Dashboard helps reduce missed follow-ups, improve response times, and keep conversations moving forward.

Performance at a Glance

With built-in activity tracking and insights, agents can easily monitor their engagement and productivity, helping teams stay accountable and focused on results.

My Dashboard gives every support agent the visibility and tools they need to work smarter, stay organized, and close more opportunities — all from one personalized view.