Get Help with Matador

SMS, Phone and Email Support

Our Customer Success team is here to help you with troubleshooting and strategy tips.

You can contact them Monday - Friday from 6am ET to 5pm ET via SMS or a Phone Call to: +1 718-790-4552

You can also reach our team via email at or submit a support request here.

Help Center

Our Help Center is a central place for feature and compliance guides, help and best practice documentation, tutorials, and troubleshooting tips. Our help center was built with YOU in mind and has no agenda beyond connecting you with the information you need to make the most informed decisions about your Matador account.