---
title: Navigating Customer Interactions with High-Risk Label Detection
description: This tool is designed to identify and flag phone numbers involved in ongoing litigation or lawsuits, alerting dealerships to potential high-risk contacts.
---

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# Navigating Customer Interactions with High-Risk Label Detection

## This tool is designed to identify and flag phone numbers involved in ongoing litigation or lawsuits, alerting dealerships to potential high-risk contacts.

**High-Risk Contacts:**

When a customer's phone number is detected as being associated with litigation, Matador AI flags this contact as high risk. This alert helps dealerships exercise caution in their communications, ensuring that they handle these situations with the necessary care and in compliance with legal guidelines.

The high-risk label is a proactive measure to safeguard both the dealership and the customer, minimizing potential legal complications and fostering a trustworthy communication environment. By staying informed about the risks associated with certain contacts, dealerships can tailor their communication strategies effectively and maintain compliance.

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